Privacy Policy

1. Legal Information

In accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 , relating to the protection of natural persons with regard to the processing of personal data and the free movement of these data and by which Directive 95/46/EC (General Data Protection Regulation) is repealed, below The legal information data of the following web pages are stated:

Domains: and
Trade Name: Belaneve Clinics
Owner of the domains and Data Protection Delegate: Lucigaren SL
Registered Office: Avda. Historian Vicente Ramos 28, local 20, 03540 Alicante.
E-mail: [email protected]

2 Purpose

2.1. For what purpose do we treat your personal data?

We treat the information in order to facilitate the improvement, expansion, management and provision of the services offered through the web, for which and studying the use of the services by users, we try to the creation of new products and/or services, the sending of service updates, as well as carrying out different marketing and publicity actions for the services, offers and advantages offered by to its users.

To serve the above purposes, we will prepare a commercial profile, but no automated decisions will be made based on said profile.

2.2 How long will we keep your data?

We will keep your data as long as the desire to unsubscribe as a user of our website is not expressed or the right of cancellation is exercised. In the cases in which purchases have been made or services provided at a low price, during the time necessary to ensure compliance with the obligations arising from the contract and as long as the cancellation is not requested or the previous cancellation is exercised.

After two years without the user having carried out any activity on our website, we will proceed to cancel all their data. In the event that Belaneve wishes to keep the information obtained from the user, it will proceed to anonymize it completely, previously warning the interested party of this circumstance so that they can exercise their right to object, if they so wish.

3. What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the consent that you freely give when you press the "send" button once you have filled in the user data. In the event that you buy any of the products or contract services offered on our website, the legal basis of the treatment will be the execution of the contract of sale or services that you carry out, since your data is necessary to proceed to supply you with the products or provide you with the services. services.

4 To which recipients will your data be communicated?

Exclusively for the purposes indicated above, we will transfer your data to Belaneve collaborating companies. Likewise, the user accepts that these companies send him information about any goods or services that they commercialize. The user can oppose the sending of commercial information at any time as described in the following section on rights.

The data of the users will be communicated to those in charge of the treatment that provide services to Belaneve, all of them subject to the General Data Protection Regulation because they are within the territory of the European Union.

5. Rights of the interested parties

5.1. What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether Belaneve is processing personal data that concerns them or not.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected or wish to unsubscribe as users of our services.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims, in addition, and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Belaneve will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

When their relationship with Belaneve ends, the interested parties will have the right to receive the data that Belaneve has in a commonly used computer format, capable of being read by the applications commonly used. The file will be sent to the email that Belaneve knows.

5.2. How can I exercise my rights?

To exercise your rights you must send an email to [email protected] Attached a copy of your DNI and indicating the rights that you intend to be recognized. In the cases of opposition and limitation to treatment, you must state the reasons why you request them.

At any time, and without the need to attach a copy of the DNI, you can request by mail to the indicated address, that commercial information not be sent to you, without prejudice to the information that has been sent to you up to that moment.

Belaneve has a period of one month, with the possibility of extending it another month when there are reasons that justify it, to recognize the rights that it exercises. After this period, if he considers that his rights have not been recognized, he can go to the Spanish Agency for Data Protection requesting the protection of his rights. More information can be found at

6. Security

Belaneve has adopted the necessary technical measures to avoid the alteration, loss, treatment or unauthorized access to the personal data that the user has provided. Due to the nature of the data processing and the information used by Belaneve, there is no serious risk for the interested parties. However, and in the event that there is any improper access to the data that could involve serious negative consequences for the interested parties, Belaneve will conveniently inform them so that they can adopt the measures they deem appropriate.

7. Images and information contained on the web

The total or partial reproduction of any text, diagram, image or other type of information contained on the website without the express and written authorization of Belaneve is prohibited.

8. Links and hyperlinks

This Belaneve data protection policy will not extend to links or hyperlinks from its websites with others outside its control, or from other websites also outside its control with the pages of

Belaneve does not allow hidden links (Deep links), nor the manipulation of the contents of its website (frames) by third parties, and any link from other websites to the entry page of Belaneve must be produced. Links from or to this website that disclose or transmit any legally prohibited material, inappropriate for the education of youth or children, or likely to generate moral revulsion, individually or collectively, are not permitted.

9. Sending advertising by conventional or electronic means

In accordance with the mechanism for including users in the advertising mailing lists provided in the registration forms on this website, if the user does not click and activate the corresponding box, they will be considered not included in such list.

In accordance with the applicable regulations, Belaneve recognizes the possibility of opposing the reception of conventional and electronic advertising, as well as revoking consents previously granted for this purpose at any time, by email. [email protected] or written and signed communication (attaching a copy of the DNI) addressed to the company Belaneve, with address at Avda. Historiador Vicente Ramos 28 local 20 03540 Alicante (Spain). These guarantees will also be required of the transferees of data from Belaneve.

10. Modification of this data protection policy

Belaneve reserves the right to modify this policy, previously informing users of the changes that occur in it.

11. Applicable law and conflict resolution

This Belaneve Data Protection Policy, its interpretation, as well as any litigation arising from it between Belaneve and its clients will be governed by Spanish law.

Expressly waiving their own jurisdiction, the parties submit to the jurisdiction of the Courts and Tribunals of Madrid-Capital (Spain).

Open chat
Hello 👋 I'm Lorena from Clínica Belaneve, if you want we can talk on WhatsApp.
How can I help you?